Data & Analytics consulting by department

Every team runs into the same thing. Its numbers live in several systems and get defined three different ways. Here are the questions we help each team answer, the systems we connect, and what we build. The questions are examples, not client work.

Revenue teams

Marketing

“Which campaigns bring customers who buy, not just leads, and what does each customer really cost?”

We connectAd platforms, email, web analytics, direct mail response codes, and the CRM.

  • Cost per customer by channel
  • First touch to closed deal
  • Return on ad spend
  • Lead-to-customer rate
  • Audiences sent to ads and email

Sales

“Which deals will close this quarter, and where do the rest stall?”

We connectThe CRM, call and email activity, quotes, and billing.

  • Pipeline conversion by stage
  • Forecast vs. commit
  • Win rate and sales cycle
  • Rep scorecards
  • Lead lists ranked by fit

Revenue operations

“Why do marketing, sales and finance each report a different revenue number?”

We connectThe CRM, marketing automation, billing, and the general ledger, mapped to one set of definitions.

  • One funnel from lead to cash
  • Bookings tied to billings
  • Quota attainment
  • Territory coverage
  • Clean data through a CRM move

Customer success

“Which accounts are about to churn, and which are ready to expand?”

We connectBilling, product usage, support tickets, and the CRM.

  • Account health
  • Gross and net revenue retention
  • Churn risk alerts in the CRM
  • Expansion signals

People and finance

Recruiting & talent acquisition

“Which sources produce hires who are still here and performing a year later?”

We connectYour ATS, job board and agency spend, the HRIS, and performance reviews.

  • Source of hire through retention
  • Time to fill and pass-through
  • Offer acceptance rate
  • Cost per hire by source

People & HR

“Which teams are losing people, and what do the people who leave have in common?”

We connectThe HRIS, payroll, engagement surveys, and performance reviews, with access controls built in.

  • Turnover and regretted attrition
  • Headcount vs. plan
  • Pay vs. band
  • Engagement by team

Finance & FP&A

“Which customers and products make money after every cost, and how will the month land before close?”

We connectAccounting or ERP, billing, payroll, and the CRM.

  • Margin by customer and product
  • Budget vs. actual
  • Cash forecast
  • A monthly CFO brief

Operations, product and leadership

Operations

“Where does work back up, and what does each delay cost?”

We connectProject, ticketing, scheduling or inventory systems, and accounting.

  • Cycle time by step
  • Cost per unit of work
  • Capacity vs. demand
  • Service levels

Product

“Which features do customers who renew use in their first 30 days, and which accounts have stopped using them?”

We connectProduct events, your app database, billing, and the CRM.

  • Activation and time to first value
  • Feature adoption by cohort
  • Product-qualified accounts
  • Retention by cohort

Leadership & the board

“Are we on plan, and if not, is it volume, price or cost?”

We connectFinance, sales, people and operating data, rolled up into one set of company KPIs.

  • Company scorecard
  • Plan vs. actual by driver
  • Monthly board pack
  • Answers in plain English through AI

Don’t see your team?

If your team runs on numbers, the approach works. Tell us what you’re dealing with.